Privacy Policy
Welcome to www.primalstep.com (the “Site”), operated by Thera Systems LLC (“we”, “us”, or “our”). We are committed to respecting the privacy of our users and recognize the importance of protecting the information collected about them.
1. Information We Collect
We collect personal information that you provide to us directly, such as when you make a purchase, sign up for our newsletter, or contact us for support. This information may include your name, email address, shipping address, payment information, and any other details you provide.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Provide customer support and respond to your inquiries.
- Send you updates, promotions, and marketing materials (if you have consented to receive them).
- Improve our website and product offerings.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with third-party service providers who assist us in operating our business, such as payment processors and shipping companies. These third parties are obligated to protect your information and may not use it for any other purpose.
4. Security
We take reasonable measures to protect the information you provide to us from loss, theft, misuse, and unauthorized access or disclosure. These measures include implementing SSL technology and regularly updating our security practices.
5. Your Rights
You have the right to access, update, or delete your personal information at any time. If you wish to exercise these rights, please contact us at info@primalstep.com.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather information about how our site is used. You have the option to disable cookies through your browser settings.
7. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.
8. Contact Us
If you have any questions about this privacy policy, please contact us at info@primalstep.com.